Return/Exchange FAQ's
Lapco Outlet Return & Exchange Policy
Final Sale Policy
All purchases made through Lapco Outlet are Final Sale. We do not offer refunds for any items purchased from our outlet store.
By completing a purchase with Lapco Outlet, the customer acknowledges and agrees to this Return & Exchange Policy, including that all sales are final and refunds are not offered.
Exchanges
We do offer exchanges within 30 days of the purchase date for the following:
- A different size
- A different item of equal or greater value
All exchanges are subject to product availability.
Exchange Requirements
To qualify for an exchange, the following conditions must be met:
- Exchange request must be made within 30 days of purchase
- Proof of purchase is required
- Item must be in original condition
- Tags must still be attached
- Item must not be worn or washed
Items that do not meet these conditions will not be accepted for exchange.
Shipping for Exchanges
Customers are responsible for all shipping costs related to exchanges, including:
- Shipping the item back to Lapco Outlet
- Shipping the exchanged item back to the customer
Lapco Outlet does not provide prepaid return labels for exchanges.
How to Request an Exchange
Customers may request an exchange by:
- Contacting our store within 30 days of purchase, or
- Using the Self-Serve Return Portal on our website.
Once an exchange request has been submitted or approved, the item must be shipped to our store.
Return Address:
Lapco Outlet
7838 Hwy 182 E
Morgan City, LA 70380
Packages must be labeled with the name of the original purchaser so we can verify the order in our system.
Items received without verifiable order information may be refused.
Clearance Items
All Clearance Items are FINAL SALE ONLY.
Clearance items cannot be returned, refunded, or exchanged.
Customer Responsibility
Customers are responsible for:
- Ordering the correct size and product
- Reviewing and agreeing to the Return & Exchange Policy before purchase
- Paying all required exchange shipping costs
Lapco Outlet reserves the right to deny exchanges that do not meet policy requirements.
Contact Information
If you have any questions regarding exchanges, please contact us:
Phone: 985-380-5677
Email: store@lapco.com